Contact us
Have a question about a product, a lot, or your order? Send us a message and our research team will reply within one business day.
Send a message
Direct contact
- support@alphapeplab.com
- Mon–Fri · 9am–6pm ET
- 2125 Biscayne Blvd, Ste 204 Miami, FL 33137
Frequently asked questions
All AlphaPepLab peptide compounds are manufactured to a minimum ≥99% purity (NAD+ is ≥98%). Every batch is independently tested by a third-party analytical laboratory before release, and the Certificate of Analysis documents the exact purity for that specific lot.
No. All AlphaPepLab products are sold strictly as "Research Use Only" for in-vitro laboratory work. They are not drugs, dietary supplements, or medical devices, are not evaluated by the FDA, and are not intended for human or animal consumption, therapeutic use, diagnosis, or treatment of any medical condition.
Yes. Every batch ships with a third-party Certificate of Analysis. You can browse the published COAs in our COA Library or download them directly from the corresponding product page.
AlphaPepLab ships exclusively within the United States. Orders placed before 3:00 PM ET on a business day ship the same day; orders placed after that cutoff ship the next business day at 3:00 PM ET. Once handed off to the carrier, you'll receive a tracking number by email.
Zelle is the currently supported payment method. Instructions are provided at checkout — once your Zelle transfer is verified, your order enters processing.
Due to the controlled-handling nature of research reagents, all sales are final except for shipping errors, in-transit damage, or verified manufacturing defects reported within 48 hours of delivery. Full details are documented in our Return and Refund Policy.